erek 18 Platform Privacy Notice
This page describes what we collect when you use erek 18 and how we keep that data protected. We collect information necessary to verify your identity, process your deposits and withdrawals, and comply with local regulations. Your personal data is encrypted, stored securely, and never shared with third parties without your consent.
Our privacy practices reflect our commitment to transparency. We explain what data we hold, who may access it, how long we retain it, and what rights you have. We process payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual accounts from mobile banking, local payment, online payment, and e-wallet. Each payment method involves different data flows, which we describe below.
We serve players across supported Indonesian regions including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. Our servers may sit outside your jurisdiction, but we comply with local data-protection requirements in all regions where we operate. If you have questions about how we handle your data, contact our support team.
What we collect on erek 18
We collect information in three categories: account data, transaction data, and activity data. Account data includes your name, email, phone number, and ID number. We ask for this when you open an account and verify it before your first withdrawal. Transaction data includes every deposit, withdrawal, and payment method you use. We record the amount, timestamp, and payment processor involved. Activity data includes your login history, game selections, and market placements.
We collect account data to verify your identity and comply with local regulations. We collect transaction data to process your payments and detect fraud. We collect activity data to improve our platform and understand how you use erek 18. We do not collect your password in plain text. We store it as an encrypted hash, which means we cannot read it even if our servers were compromised.
Key takeaways
- We collect your name, email, phone, and ID number for account verification
- We record every deposit, withdrawal, and payment method you use
- We track your login history and game activity to improve our service
- Your password is encrypted and cannot be read by our staff
- We never share your data with third parties without your consent
How we handle payment data
When you deposit via DANA, e-wallet, mobile banking, local payment, or online payment, we receive your transaction confirmation from the e-wallet provider. We do not store your e-wallet credentials. We store only the transaction ID, amount, and timestamp. When you deposit via e-wallet, we receive a payment confirmation from your bank. We do not store your bank account number. We store only the virtual-account reference and confirmation code.
When you deposit via mobile banking, local payment, online payment, or e-wallet virtual account, we issue you a unique account number. You transfer funds to that account, and our system recognizes the payment automatically. We do not store your personal bank account details. We store only the virtual-account reference and the amount received. All payment data is encrypted in transit and at rest. We comply with PCI DSS standards for payment security.
How long we keep your data
We retain your account data for as long as your account is active. If you close your account, we retain your data for seven years to comply with local regulations and detect fraud. We retain transaction data for seven years. We retain activity logs for one year. After these periods, we delete the data securely. We do not sell or share your data with marketing companies or data brokers.
Third-party processors
We use third-party processors to deliver our service. Our payment processors include the e-wallet providers and banks listed above. Our hosting provider stores our servers and databases. Our email provider sends you account notifications. Our analytics provider tracks how you use our platform. Each processor has signed a data-processing agreement with us, which requires them to protect your data and use it only for the purposes we specify.
We do not share your data with processors outside the European Economic Area or other high-protection jurisdictions unless necessary to deliver our service. If we transfer your data internationally, we use standard contractual clauses approved by local regulators. You have the right to know which processors we use. Contact our support team for a full list.
Your rights on erek 18
You have the right to access your data. You can download a copy of all information we hold about you by contacting our support team. You have the right to correct your data. If your name, email, or phone number is incorrect, you can update it in your account settings. You have the right to delete your data. You can request account closure, and we will delete your data after the retention period expires. You have the right to object to processing. You can opt out of activity tracking and marketing emails anytime.
Cookies and tracking
We use cookies to remember your login session and your language preference. We use analytics cookies to understand how you navigate our platform. We do not use cookies to track you across other websites. You can disable cookies in your browser settings, but this may affect your ability to use erek 18. We do not use third-party tracking pixels or social-media trackers.
How we protect your data
We use industry-standard encryption to protect your data in transit and at rest. All communication between your device and our servers uses TLS 1.2 or higher. All data stored on our servers is encrypted with AES-256. We use two-factor authentication to protect your account from unauthorized access. We conduct regular security audits and penetration tests. We have a bug-bounty program to encourage security researchers to report vulnerabilities responsibly.
We limit access to your data to staff members who need it to deliver our service. Our staff sign confidentiality agreements. We log all access to sensitive data and review logs regularly. If we discover a data breach, we notify affected users within 72 hours and cooperate with local regulators. We maintain cyber-liability insurance to cover potential losses from data incidents.
Contact us about privacy
If you have questions about our privacy practices, contact our support team. If you believe we have mishandled your data, you can file a complaint with your local data-protection authority. We are committed to resolving privacy concerns promptly and transparently. Our support team is available to discuss your rights and answer your questions about how we use your data on erek 18.
We update this privacy notice periodically to reflect changes in our practices or local regulations. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of erek 18 after such changes constitutes your acceptance of the updated notice.